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shipping

Happy New Year!

We hope you have a lovely holiday with loved ones!

We're recharging with cookies and family and will be back and shipping again on:

Monday, January 4.

 

Packaging

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We package up all orders in cute little boxes made from 100% recycled paper and tied with a turquoise ribbon. Our packaging is entirely reusable or recyclable, and makes for a lovely gift right out of the package. We're happy to individually box each item in a multi-item order, or can use the fewest boxes possible to minimize packaging; just let us know your preference at check out using the "gift wrapping" option. It's free!

 

Gift Orders

We're happy to include a short gift note with your order if you're sending it as a present. This will let your recipient know the occasion and who sent their fun gift. Let us know at check out using the "gift wrapping" option. It's free!

 

US orders

We ship Mondays, Wednesdays, and Fridays. Orders placed by 1p east coast time will ship that day or the next shipping day. We can sometimes ship on Saturdays, but not always as our local post office closes early on Saturdays and we're often at shows on Saturday mornings. 

We ship using the US Postal Service to help keep shipping costs low. Shipping in the US is available at three speeds: first class mail (3-5 business days), priority mail (2-3 business days), and express (1-2 business days.)  

If you need something in a rush, please contact us prior to ordering to confirm that we can meet your shipping deadline. Or leave a note with your order. We'll contact you or refund you if we're unable to ship your order in time for your needs.

 

Virginia

We're based in Charlottesville, Virginia. Any orders shipped within Virginia will be assessed the 5.3% Virginia sales tax.

 

International orders

We ship Mondays, Wednesdays, and Fridays. Orders placed by 1p east coast US time will ship that day or the next shipping day. Your order will be shipped via US Postal Service first class mail. Most orders arrive in 2-4 weeks, depending on customs processing upon arrival in your country.

We accurately declare all goods on customs forms. Please be aware that your country may charge you customs fees or import taxes on your package. We recommend checking with your local post office or customs office prior to ordering to see whether you may need to pay these additional fees when your package is delivered.  Customers from the UK are especially encouraged to check on these fees, as the UK seems to have the lowest limit before fees are assessed.

 

All orders

Most importantly, we want you to love your new goodies. Please contact us in the event anything is amiss with your order so we can work to make it right.

~Jessica + Susan